About ten years into my career, I had the opportunity to work on a large-scale, business-critical talent management software system. One part of the platform I focused on was the application workflow — the feature where candidates applied for jobs.
This workflow might sound straightforward, but it was mission-critical. If it broke, candidates couldn’t apply, customers missed out on talent, and everyone lost valuable time. The challenge was that candidates themselves rarely reported errors; instead, our clients would eventually notice and file a bug report. By then, the damage had already been done.
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johnro 